Shipping policy

Yangon

Standard (2-3working days) - 3000 kyats

Other Cities

Standard (3-7 working days) - 3500 - 5000 kyats Respectively

 

Please Note: Same-day/ Rush delivery is available for Yangon, but an additional shipping fee will apply based on the distance from Carnation Jewelry's office to the customer’s destination, covering the taxi cost. We exclusively use our trusted taxi service.

 

Tracking Information:

After your order has been shipped, you will receive a notification confirming dispatch. We use Bee Courier Service for all deliveries. If you would like to track the status of your package, please contact our customer support team, and we’ll provide you with the latest updates on your delivery. This way, we ensure you’re informed about your order’s location and expected arrival time.

 

Shipping Issues & Delays:

While we strive to deliver your order on time, there may be occasional delays due to weather, customs processing, or other unforeseen circumstances beyond our control. In the event of a delay, we will promptly notify you via email, SMS or Facebook Messenger, providing updates on the status of your shipment and the expected delivery timeframe. We appreciate your understanding and patience in these situations and are committed to keeping you informed every step of the way.